Maintenance and Support
Based in the West Midlands, SWL Healthcare offers full-service support for pneumatic tube systems. With our own manufacturing facilities, warehouse, and skilled teams of Field Service Engineers across the UK, we provide comprehensive preventative maintenance services, as well as rapid, on-site response for reactive emergency call-outs, ensuring compliance with bespoke service level agreements.
Comprehensive Service & Support for Pneumatic Tube Systems
Our specialised Installation Engineers excel in system installation, lifecycle upgrades, and software optimisation, enhancing system performance while minimising downtime. We ensure your pneumatic tube system operates efficiently throughout its lifecycle, providing reliable, tailored solutions for healthcare facilities.
In additional to our field-based engineers, our Head Office based Customer Support and Technical Support teams have a wealth of knowledge and expertise within the pneumatic tube system sector and work closely with client’s keeping
Trusted, Reliable Staff
As a contracting company with employees working on client sites, we have a duty to ensure that our staff are competent to carry out their roles safely. All of our staff are fully trained, hold CSCS cards, and are competent to industry standards.
SWL Healthcare is also a member of the Reset Compliance Scheme, a central database that stores and provides access to details of each employee’s qualifications, experience, and training for our clients. Our Service Technicians carry a Reset card, which serves as proof of their identity, skills, qualifications, and training, ensuring that we meet the highest safety and competence standards.
In-House Engineer Training
Empower your on-site engineers with the skills to handle rapid response and routine maintenance through our tailored training programs. With various support levels available, your team can be equipped to address system alerts immediately, reducing downtime and ensuring smooth operations. For added support, our technical experts can be on hand to assist via remote login and telephone, ensuring your system runs optimally to achieve your key performance service requirements.
Talk to our experts
Reach out to our experienced experts to explore how our array of automation solutions can increase effectiveness, minimise expenses, and improve care within your healthcare facility.
